TWILIO / TCR ERROR 30964Sample MessagesRe-vetting penalty: $15.00+ per failed resubmission cycle

Non-Secured HTTP URL in Campaign Registration or Samples

Introduced in March 2026 to separate insecure HTTP URLs from public shorteners: Error 30964 triggers whenever your opt-in URL, Privacy Policy URL, Terms URL, or sample message links use `http://` instead of `https://`.

Why DCA Reviewers Trigger Error 30964

  • Sample message or MessageFlow contains `http://example.com` instead of `https://example.com`.
  • Website SSL certificate is expired or invalid.

Side-by-Side Technical Comparison

FAILRejected Unsecured Link (Triggers 30964)
Sample: "Harbor & Pine Dental: View your statement at http://harborpinedental.com/portal. Reply STOP to opt out."
PASSCompliant HTTPS Link (Passes 30964)
Sample: "Harbor & Pine Dental: View your statement at https://harborpinedental.com/portal. Reply STOP to opt out."

Other Common A2P 10DLC Rejection Codes