Toll-Free Verification — Opt-in not sufficient: Language Unclear
Error 30513 occurs when a Toll-Free opt-in form asks for a phone number and says 'We will contact you' without explicitly asking the user to agree to receive SMS / text messages from the named business.
Why DCA Reviewers Trigger Error 30513
- Form button says 'Get Updates' or 'Contact Me' without mentioning SMS or text messages.
- SMS consent is hidden inside the linked Terms of Service instead of displayed on the form.
Side-by-Side Technical Comparison
FAILRejected Ambiguous Form Copy (Triggers 30513)
<label>Enter your phone number so our team can reach out to you regarding your quote.</label>
PASSCompliant Explicit Toll-Free Consent (Passes 30513)
<label> <input type="checkbox" name="sms_opt_in" /> I agree to receive recurring SMS/text messages from Harbor & Pine Dental regarding my appointment and promotional offers. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. </label>