Campaign vetting rejection — Embedded Phone Number Attribute Error
Error 30889 occurs when your sample messages contain a phone number (other than in the compulsory HELP message) while HasEmbeddedPhone is set to false, or when a phone number listed in samples belongs to an unrelated business.
Why DCA Reviewers Trigger Error 30889
- Sample messages include a callback phone number, but HasEmbeddedPhone was set to false.
- The phone number inside the sample message does not match the phone number on the brand's website.
Side-by-Side Technical Comparison
FAILRejected Attribute Mismatch (Triggers 30889)
HasEmbeddedPhone: false Sample 1: "Harbor & Pine Dental: Call us back at (503) 555-0192 to reschedule. Reply STOP to opt out."
PASSCompliant Flag Alignment (Passes 30889)
HasEmbeddedPhone: true Sample 1: "Harbor & Pine Dental: Call our Portland office at (503) 555-0192 to reschedule. Reply STOP to opt out."