Multiple companies cannot share a single A2P 10DLC campaign
Error 30926 triggers when an agency, SaaS platform, or franchise group tries to register one 'umbrella' campaign to send SMS on behalf of multiple distinct client businesses or sub-accounts.
Why DCA Reviewers Trigger Error 30926
- Campaign description states 'We send appointment reminders on behalf of our dental clinic clients'.
- Sample messages use a generic `[Company Name]` placeholder for the sender instead of a single fixed brand.
Side-by-Side Technical Comparison
FAILRejected Umbrella Campaign (Triggers 30926)
Sample 1: "[Business Name]: Hi [First Name], your appointment is tomorrow at [Time]. Reply STOP to opt out."
PASSCompliant Single-Brand Campaign (Passes 30926)
Each client business must be registered under its own Brand and Campaign, naming that exact business in every sample message.