Duplicate template text — Each campaign field must be unique
Error 30911 triggers when an applicant copies and pastes the exact same paragraph into Campaign Description, Message Flow, and Sample Messages, or submits duplicate sample messages.
Why DCA Reviewers Trigger Error 30911
- Sample 1 and Sample 2 are identical.
- Campaign Description and Message Flow contain the exact same copy-pasted sentence.
Side-by-Side Technical Comparison
FAILRejected Duplicate Fields (Triggers 30911)
Description: "We send appointment reminders to patients." MessageFlow: "We send appointment reminders to patients." Sample 1: "We send appointment reminders to patients."
PASSCompliant Distinct Fields (Passes 30911)
Description explains the program purpose; MessageFlow documents the exact URL and checkbox text; Sample 1 & Sample 2 provide two distinct, realistic message templates.